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Great fun, great company and great scenery

The Paloma Cruise

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5 of 5 stars
Pyecombe   12 contributions
Lewes, United Kingdom
Apr 14, 2010 New
1

Its not cheap by Viet Nam standards ($262 for two) but in fact the whole experience is worth it. The boat is well appointed and the itinerary packed for the 2 day / 1 night we spent on board.

Only downside - the number of junks who ply the same route - if you are looking for isolation this is not for you and the 4 hour ride to the junk from Ha Noi can seem tedious. Crew do their best and the scenery is magnificent. Everyone also said it was the best night's sleep they'd had while in Viet Nam. Found other passengers to be discerning whch meant very enjoyable dinner conversations.

Encourage the staff to do a Spring Roll cooking class - it is really worth attending


Fantastic boat!
The Paloma Cruise
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5 of 5 stars
OzTraveller88   52 contributions
Australia, Perth
Apr 12, 2010 New
1


I paid full price for a Deluxe room with a single supplement of $221 US. I did look in the Superior room and I noticed no difference. I see no benefits in getting the Deluxe over the Superior.

The mini bus ride was a 16 seater, but they didn't put more than 5 passengers in each, unlike some of the others I saw on the road. The boat is fantastic, and the crew keep it in immaculate condition. All meals were fantastic and there was more than enough. The rooms are great and well kept.

Guests on my trip ranged from about 30 to 60, and there were no loud boozers on board, everyone went to bed fairly early. My cruise was not fully booked, there were about 25 guests on board.

The weather was misty and drizzling and so we did not do some of the activities, but there were no complaints about this. The tour guides are great, however they are casual employees and are not permanent employees of the boat. Our guide advised he has worked on nearly every boat in Halong Bay at some time or another.

I would highly recommend lashing out on a boat like this to see this major highlight of Vietnam.

I booked this trip after a cheaper (Phoenix) cruise I had in mind was fully booked. I usually get bored quickly and decided to only book the one night cruise. I was completely wrong here and I should have done the two day.

Small but perfectly formed

The Paloma Cruise

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5 of 5 stars
Sue-and-Steve-Ascot   9 contributions
Ascot,
Mar 21, 2010
2

The Paloma was recommended by the redoubtable Mrs Hue at Golden Sun 4 in Hanoi and boy was she on the button!

Although not one of the bigger cruise boats in Halong, the Paloma is undoubtably one of the best. New, well-equipped and extremely comfortable the Paloma crew were first class and did all they could to give us a memorable experience.

We took the two-night cruise and totally lucked-in because we had the smaller, second-day boat to ourselves along with four crew and our beach-barbecue was a romantic occasion because we didn't have to share it!

Quantity of food at lunch and dinner was perhaps overwhelming but despite what some people have said on trip Advisor we thought the quality was excellent - especially when you think it is being prepared in a galley on a relatively small boat - not some super-liner cruising the tourist hot-spots.

It was a great way to relax with stunning scenery, a slow pace and attentive staff.

the rooms are obviously a little on the small size but extremely well-equipped with the best showers we had anywhere in Vietnam. But beware when you look at the web-site because it can appear that the Deluxe rooms have balconies - they do not, only the suites have balconies. Nonetheless we couldn't have wished for a better cruise boat and better staff.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2 nt, 3 day Cruise is the best, worth the time and money

The Paloma Cruise

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5 of 5 stars
kerryandjake   247 contributions
Brisbane, Australia
Mar 13, 2010
4

We chose Paloma for it's 3day, 2nt itinerary, including BBQ on a private beach, it's price for a large cabin with private sun deck (not the cheapest, but definitely not the most expensive)and the great reviews, especially for the food....and our expectations were exceeded time and time again. The Paloma was perfect for us in every way and if you do your research you will also choose the perfect cruise for you, it might be the Paloma or it might not.

First of all we had to pay a deposit by PayPal, and had no problems. This seems to be a reliable and honest business, you can book with confidence that they will do the best they can to make sure you are happy.

Our cruise started off with weather so bad that the port was closed and the junk could not come to meet us...or move at all. We had to go off in a small boat to find the Paloma in the murky fog, uncertain whether we would ever move. But the Paloma staff looked after us beautifully. Our first day itinerary was changed because of this, but we have no complaints and it made us all the more happy that we had booked the extra night.

The second day we woke to a sunny day and our beautiful private BBQ on the beach went ahead. We had 4 great staff and crew looking after the 2 of us. We have the most wonderful memories of a very special day.

THE FOOD: We loved the food. The meals are served to your private table and you only have to share with your private group. If there are more of you, they put more on each plate. There is a lot of seafood and we were warned on the bus ride that if we wanted something special just to let our guide (Vinh) know and he would arrange alternatives. We had prawns, clams, pippis, squid, fish, scallops, chicken, pork, beef, salad, rice and fruit. The first day lunch was 9 courses of tasty wonderful treats. Dinner was just as large and just as tasty. Breakfast was more western style with coffee and juice.

EXTRAS: 2 bottles of water/day, fruit basket, greeted with hot or cold towels after each outing, spring roll cooking class, night squid fishing, white towels placed in the kayaks to keep us clean and dry, safety vests fitted for kayaking, fantastic birthday cake and flowers for my partner's 50th birthday (just let them know of your occasion) chatting with very friendly and funny staff (Kim, Twan and Vinh), photos taken of us by staff without asking.....and more.

THE ROOM: The room was immaculate, the bed was comfortable and quiet. We slept so well. Our cabin had large sliding doors and three other windows, mini bar, safety box and life jackets. The shower had plenty of hot water and good water pressure. We looked at the other rooms and they were just as lovely, but a bit smaller.

2ND DAY: Wow! and Wow! We had the best time. We were lucky enough to have the day to ourselves, while everyone headed back to port we went out in a cute day boat fully equipped with bar, dining room, sun deck and toilet. We had lunch cooked for us on our private beach then we explored and sunbathed (I had a quick dip). Then we went kayaking into a quiet lagoon and saw monkeys and later visitied a fishing village and interesting museum. Then we cruised back to the Paloma and saw a glorious sun set. When we joined the new people on the junk, we were served a different meal, because they were having the first night meal. That day we felt like millionaires, we will never forget it.

There is so much more to tell, but I will finish by saying that the staff had to deal with difficult (sometimes rude)people and did it so professionally. I have so much praise for them.

We changed our flights to fit in the 2nt cruise and we couldn't be happier, it was so worth it. If you are deciding between the suite or the 2nt option....definitiely go for the 2nts, it is very special.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Simply the Best overnight ship!!!! Way exceeded expectations! (long)

The Paloma Cruise

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5 of 5 stars
mbbruin   24 contributions
Manhattan Beach, California
Feb 18, 2010


We just got back from our trip which was on Feb 2-3, 2010. We read the few reviews on Tripadvisor before booking this cruise. They just launched this luxury boat in Dec. Words alone can hardly do this cruise justice.

Nutshell: Worth every penny for their cleanliness, customer service, food, and beautiful decor.

More details:
1) CUSTOMER SERIVCE: Never in my life have I ever seen such great service! Better than a Ritz-Carlton!!! First of all, our flight was delayed so my friends (another couple we were meeting up w/) called Michael Nguyen to tell him that we might be coming in at 8am on Feb. 2 which is the day that we were supposed to leave! So, he arranged for a private car pick up at the airport for us that would also pick up our 2 friends in Hanoi, and then drop us off at the boat (4hrs away). Luckily, we got in town the night before. Pick up was timely (8:15am, just as stated). The van ride was comfortable with Yang (our tour guide) pointing things out to us. Yang was perfectly fluent in English which was nice. On board the ship, we got cool hand towels from staff and a red carpet reception (literally). Mr. Kim, the dir of cust service was a real treat! He was so sweet and always smiling! The entire staff on board was sooooo accommodating! I couldn't believe it! They would bend over backwards!
2) CLEANLINESS & ROOMS: They had their first cruise in Dec 2009 so this boat is spotless! Everything is clean and beautiful! Not to mention that the decor was very tasteless done. I was surprised at how spacious the rooms were AND how nice the bathrooms were! Incredible!!!! They did a superb job when they built this junk!
3) PRICE: Ya can't beat the price! It was $140/pp for a 2 day/1 night cruise that included all meals (no drinks though so bring your own bottles of wine - they will start charging corkage though) and pick-up/drop-off at hotel in Hanoi.
4) ACTIVITIES: We got to kayak through the floating village and we were the ONLY cruise junk around! Talk about feeling like you are thoroughly immersed in the Bay! It was soooo peaceful!!! It's nice not being on the same schedule as all the other junk tours! They also offered squid fishing at night, and karaoke! We just sat around and talked w/ Yang the whole evening!
5) FOOD: 9-course lunch and dinner! WOW!!!! Soooo delicious! Some things were definitely funky, but we went w/ it b/c we're in Vietnam and it was fun to try dishes we normally wouldn't try like giant sea clams. All the prawns, beef, chicken, pork, and fish dishes were great!

Sorry to be so long-winded, but it really was terrific!!!!

***Thank you Paloma for a terrific experience!!!!!!***

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brilliant tour, great service
katie C. United Kingdom
Couple 
July 25, 2011

Food, activities
We had a great time on the paloma. We stayed for 2 days, 1 night and went kayaking, squid fishing, ate way too much and would highly recommend. Service from the staff was amazing with fresh cool towels avilable everytime we got on the ship and beautiful and plentiful food.
Nightlife Tip : Take part in every activity!
“Paloma Cruise Ha Long Bay - Simply The Best”
5 of 5 stars Reviewed August 8, 2011

people found this review helpful

2 couples from Australia. Retirees but VERy fit and active. Where do we start? The expectations we had were far and away exceeded bu wonderful staff and fantastic food. yes there were minor hiccups but that is all part of the journey.

We were collected in an airconditioned 'super mini bus' from our hotel in Hanoi absolutely on time.Travelled the 4 hours to Ha Long Bay with a stop at the most wonderful and I mean wonderful community centre for disadvantaged people where they work and create the most amazing marble sculptures, silk artwork of world standard, clothing and laquor work second to none - this is not a junk shop. It has very clean toilet facilities and after you have spent 1/2 and hour here you are ready for the onward trip to Ha Long Bay.

All the while you have an English speaking tour host who makes sure that you have everything you need. Arriving at the boat dock, you are taken out to the 'mother ship' where you are welcomed with a full briefing and drinks/food.

We had the thee day/two night cruise and you definitely need this to enjoy what the area has to offer. The rooms have superb amenities.

At this stage I have to say there was one AWEFUL woman and her family from Adelaide in South Australia who was an embarrassment to our country. She was a buffoon and extrememly ILL MANNERED and did nothing but complain - we think she was just a miserable fat toad who would complain about anything. She went on and on and on and in the end we told her to just shut up and stop annoying everyone.

So, back to the trip. FANTASTIC staff, food and activities capped of with a 'formal' BBQ on a deserted private beach - fully catered with wine (all drinks are extra's but at very reasonable prices)

Kayaking, walking, swimming - all available and of course a great limestone cave walk.

All in all 110% - we will be back.

And lastly special thanks to the team: Star, Loan (Kate), and the GM Mr Thuc






 
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